Policy - Indrolita Couture

Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • Spain : 3 - 5 business days
  • North America : 1 - 2 weeks
  • Europe : 1 - 2 weeks

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Privacy policy

I will only use your shipping and billing address, and contact information

  • To communicate with you about your order
  • To fulfill your order
  • For legal reasons (like paying taxes)

Frequently Asked Questions

Custom and personalised orders

Now we only accept different fabric or colors for current design
To inquire about custom work, please contact us .

Made to order

Most of our clothing are made to order, so there WILL be a waiting time. This can be 2-4 weeks depending on current work load.

If you need your item for a certain date please email before ordering to make sure it will be possible to avoid disappointment.


If you have any questions please do not hesitate to contact me.